Returns & Exchanges

At Buttercrafts, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return policy for most items in their original condition. Whether you have changed your mind or received a defective product, our team is here to ensure a smooth and hassle-free resolution.

Return Process

• 1.
  Initiate Your Request

  Log into your account or use our guest portal to select the items you wish to return and provide a brief reason for the request.

• 2.
  Prepare Your Package

  Carefully pack the items in their original packaging, ensuring all tags and accessories are included to prevent damage during transit.

• 3.
  Ship the Item

  Attach the pre-paid shipping label provided via email and drop off the package at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned goods, we will process your refund to your original payment method within 5-7 business days.